Thank you so much for your continued support especially during these uncertain times. We hope you all are keeping healthy, safe and home when possible. We are continuing to ship with all baskets wrapped in our studio at home and shipped via Royal Mail / ParcelForce.
An email confirmation is sent out after ordering and also after your order has been fulfilled. Please do check your junk/spam folder if it hasn't been received as the emails seem to have a naughty habit of ending up there! Thanks so much for your support and patience particularly in these unusual times.
Normal UK Delivery
UK shipping is free with Royal Mail 48 hour tracked and signed. Delivery time of 3-5 working days.
If your order is urgent let us know. We are a small company and pride ourselves on a personal service so we will be happy to offer alternative shipping options for you.
Standard European delivery £8.00. Estimated delivery time of 5-7 working days.
Standard North American delivery £15.00. Delivery is via Royal Mail Tracked and Signed. Unfortunately, the costs through DPD varied from £30 to £150 for shipping a single Market Basket to the U.S. If you need your basket more urgently, please get in touch and we can provide you with a shipping estimate for a faster service. Estimated delivery time of 10-12 working days but this currently may take longer due to COVID delays.
Standard worldwide delivery (other) £20.00 through Royal Mail Tracked and Signed. Delivery time of 10-12 working days although this may also vary due to COVID delays.
We use Royal Mail so all of our delivery times are based on their first class delivery predictions. With international orders we cannot guarantee the postal service is as reliable when it reaches its country of destination, so in some instances it may take longer than expected.
If you haven't received an order or delivery confirmation, please be sure to check your junk or spam folders.
Please note: outside the EU, the buyer is responsible for any import or customs fees that may apply.
Better yet, come see our bags in person. Our bags are currently stocked at Content Beauty and Wellbeing in Marylebone, Thyme in the Cotswolds, The Cross Shop in Notting Hill, The Folly Interiors in Hertfordshire, SAB's Boutique in Geneva and Fashnpie in Zurich